Brojet Privacy Policy — Our Commitment to Protecting Your Data

1 Introduction

Brojet (brojet.app) is an online sports betting and gaming platform serving members in Bangladesh. We believe that every member's personal information belongs to them — and protecting that information is our responsibility.

This Privacy Policy ("Policy") explains how brojet collects, uses, stores, and protects your personal information. It applies to brojet's website, mobile app, and all other digital channels.

By registering on or using brojet, you agree to this Privacy Policy. If you object to any part of it, please discontinue use of the platform and contact our support team.

This policy may be updated from time to time. When changes occur, the "Last Updated" date at the top of the page will be revised, and members will be notified directly of any significant changes.

2 What Data We Collect

Brojet collects two types of information: what members provide directly, and what is gathered automatically through platform usage.

3 Purpose of Data Collection

In accordance with your privacy policy, Brojet uses your information only for specified purposes. Your data is never used beyond those approved purposes.

• Account Management: For registration verification, login security, and account management.
• Payment processing: To verify identity and payment details for processing deposits and withdrawals.
• KYC Verification: To verify member identity for legal compliance and to prevent fraud.
• Customer Service: To respond to support requests and resolve issues.
• Ensuring Security: To detect suspicious activity and keep your account secure.
• Legal Obligations: To comply with regulatory authority requirements.
• Service Improvement: Anonymous statistical analysis to improve the platform experience.
• Contact: To send you important updates, promotions, and bonus information (only with your consent).

4 Data Retention & Security

Brojet uses industry-standard security technology to protect member data. Our security measures are outlined below:

• SSL/TLS encryption: All data transfers are secured with 256-bit encryption.
• Firewall & DDoS Protection: Servers are protected around the clock by firewalls and intrusion prevention systems.
• Restricted Access: Only authorized staff have access to member data.
• Regular security audits: Regular audits are conducted to identify system vulnerabilities.
• Data Backup: Critical data is regularly stored in encrypted backups.

Data Retention Period: All data is retained for as long as your account remains active. Following account closure, information may be kept for up to 5 years for legal or dispute resolution purposes, after which it is securely deleted.

5 Sharing Information with Third Parties

Brojet does not generally share your information with third parties. However, in the specific circumstances outlined below, sharing limited information may be necessary:

• Payment Processors: Payment service providers such as bKash, Nagad, and Rocket receive limited information solely to verify transactions. This data is used only to process payments.
• Legal Authority: Disclosure of information is required when mandated by a court order or a lawful request from a government authority.
• Technology Partners: Trusted technology providers involved in running the platform may have limited access to your data, but are bound by confidentiality agreements.
• Fraud Prevention Agencies: In cases involving money laundering or fraud investigations, information may be shared with authorized agencies.

6 Cookie Policy

Brojet uses cookies on its website and app. Cookies are small text files stored in your browser or device that help the platform recognize you and improve your experience.

Types of cookies Brojet uses:

• Essential Cookies: These cookies are essential for maintaining login sessions and ensuring platform security. Disabling them will prevent the platform from functioning properly.
• Performance Cookies: Helps us understand which pages get the most traffic and where issues occur. This data is completely anonymous.
• Functionality Cookies: Used to remember your preferred language and other settings.

You can delete or block cookies at any time through your browser settings. Note that disabling essential cookies may affect the availability of certain platform features.

7 Your Rights

You have the following rights regarding your data on brojet. To exercise any of these rights, please contact our support team.

• 👁️
  Right to access your data You may request to see what information brojet holds about you at any time.
• ✏️
  Right to Correct Your Information You may request corrections to any inaccurate or incomplete information.
• 🗑️
  Right to Erasure After account closure, you may request deletion of your data (except where retention is required by law).
• 📤
  Right to Data Portability You may request an export of your data in a readable format.
• 🚫
  Right to restrict processing You may request that we stop using your data for specific purposes.
• 📵
  Right to Opt Out of Marketing You can opt out of promotional emails or SMS at any time.

All requests will be responded to within 30 business days. For complex requests, additional time may be required — you will be notified in advance.

8 Children's Privacy

Brojet strictly prohibits the use of its platform by anyone under the age of 18. We do not knowingly collect any personal information from minors.

If a minor has registered by mistake, their parent or legal guardian may contact us and we will immediately delete that account and all associated data.

9 Policy Changes

Brojet reserves the right to update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

For significant changes — such as a change in how your data is used or sharing with new third parties — members will be notified at least 14 days in advance via their registered mobile number or email.

Continued use of the platform after the updated policy takes effect will be considered acceptance of the new terms. If you do not agree to the updated policy, you may close your account — please contact our support team in that case.

10 Contact

For any questions, requests, or complaints regarding this Privacy Policy, please contact brojet's support team. We aim to respond within 7 business days.

• Email: support@brojet.app
• Help Center: brojet.app/help-center
• Live Chat: Log in to the platform and use the Support button

If you believe your privacy rights have been violated and brojet has not provided a satisfactory resolution, you have the right to lodge a complaint with the data protection authority in your country.